Legal

Privacy Policy

This Privacy Policy explains how Scherf Property Management LLC, DBA Cardo Vacation Rentals (“Cardo Vacation Rentals,” “we,” “us,” or “our”) collects, uses, and shares information when you visit our website at cardorentals.com (the “Site”), create an account, book a stay, access our owner portal, or otherwise interact with us (collectively, the “Services”). By using the Services, you agree to the terms of this Privacy Policy.

Effective date: September 22, 2026

1. SMS / Text Messaging Program

Cardo Vacation Rentals operates an SMS program for property owners, prospective owners, guests, real estate partners, and vendors who choose to receive text messages from us. This section describes how that program works and how we handle the information connected to it.

How you opt in. You opt in by checking an SMS consent box on a form on our website (for example, the free earning estimate form at cardorentals.com/owners), or by giving us express consent in writing or by texting us first. Our website forms offer two separate, optional boxes: one for customer care and account messages, and one for marketing messages. Neither box is checked in advance, and you can submit a form without checking either one. Providing a phone number alone does not enroll you in text messaging.

Messages you may receive. Customer care and account messages include replies to your inquiry, consultation and appointment confirmations and reminders, onboarding and property updates for homeowners, reservation and stay details for guests, and service coordination for vendors and partners. Marketing messages, sent only if you checked the marketing box, include owner offers, market updates, and news about our services.

Message frequency. Message frequency varies based on your relationship with us and the services you request.

Message and data rates. Message and data rates may apply, according to your mobile carrier plan.

Opt-out. You can opt out at any time by replying STOP to any message. You will receive one final message confirming your opt-out, and no further texts after that unless you opt in again. You can also opt out by contacting us using the details below.

Help. Reply HELP to any message, email service@cardorentals.com, or call (619) 719-5282.

Consent is optional. Consent to receive text messages is not a condition of any purchase or service.

Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.

Sharing of mobile information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may share your phone number with service providers that deliver text messages on our behalf (such as our messaging and CRM platform), only as needed to send you the messages you asked to receive. All of the categories of sharing described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent.

2. Information We Collect

We collect information that you voluntarily provide to us when you submit a contact or inquiry form, create an account, log in, book a reservation, submit payment, or communicate with us. This information may include your name, email address, phone number, billing and payment details, property or reservation details, and any other information you choose to provide to us.

When you create an account or log in, you may do so directly or through a third-party provider such as Google. If you choose to log in using Google, we may receive certain information from your Google account, such as your name, email address, and profile information, depending on your account settings. We use this information solely to authenticate your identity and provide access to our Services.

Payments made through our Services may be processed by third-party providers such as Stripe and Guesty Pay. We do not store full payment card details on our servers. Payment information is collected and processed directly by these providers in accordance with their respective privacy policies.

When you access or use our Services, we may automatically collect certain information about your device and usage. This may include your IP address, browser type, device information, pages visited, time spent on pages, and the website you visited before coming to our Site. We collect this information using cookies and similar tracking technologies to help us understand how our Services are used and to improve performance.

3. How We Use Your Information

We use the information we collect to operate and improve our business and Services. This includes providing and managing your account, processing bookings and payments, communicating with you about reservations or inquiries, providing customer support, and sending service-related messages. Where permitted, we may also use your information to send marketing or promotional communications.

In addition, we use information to monitor and analyze usage trends, improve our website and offerings, detect and prevent fraud or misuse, and comply with legal obligations.

4. Sharing of Information

We may share your information with trusted service providers that help us operate our business, such as payment processors, customer relationship management and messaging systems, analytics providers, and property management platforms like Guesty. If you request a service that we fulfill with a partner, such as a cost segregation analysis, we share the details you submit with that partner so it can respond to your request. We do not share your mobile phone number or SMS consent with any of these parties for their own marketing purposes.

We may also share information when required by law or legal process, to protect our rights, property, or safety, or in connection with a business transaction such as a sale or merger.

We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, including in connection with a business transaction described above. Information may be shared with subcontractors in support services, such as customer service and SMS delivery providers, solely to the extent necessary to provide messaging services.

5. Cookies and Tracking

We use cookies and similar technologies to operate and improve our Services, analyze usage, and support marketing and advertising efforts. You can control the use of cookies through your browser settings, although disabling cookies may affect certain functionality of the Site.

6. Marketing Communications

We may send you emails related to your account, reservations, or inquiries. Where required by law, we will obtain your consent before sending marketing communications. We send marketing text messages only to people who checked the marketing SMS consent box or otherwise gave express written consent, as described in Section 1. You can opt out of marketing emails by following the unsubscribe link in any email, and out of text messages by replying STOP, or by contacting us directly.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, complying with legal and tax obligations, resolving disputes, and enforcing our agreements.

9. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their policies before providing them with your information.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, or to opt out of certain uses. If you would like to exercise any of these rights, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time by posting a revised version on our Site. Your continued use of the Services after any changes means you accept the updated policy.

12. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Scherf Property Management LLC, DBA Cardo Vacation Rentals
Email: service@cardorentals.com
Phone: (619) 719-5282
3633 Camino del Rio S #101, San Diego, CA 92108